“To be the best unique Sacco and Financial Service provider nationally”
“To provide essential high quality products and services to our clients for wealth creation by mobilizing savings and offering credit services to ensure their economic and social prosperity”
Our services and operations are governed by a set of core values which constitute the desired organizational culture. These values include among others:
- Integrity: We are committed to acting in an honest, accountable and transparent manner in all our undertakings
- Ethical: We are committed to treating our customers with courtesy, respect, dignity, fairness and understanding.
- Professionalism: We are committed to the highest levels of achievement obtainable through competence and pertinent skills.
- Teamwork: The spirit of solidarity upon which the society is built, drives us to embrace unit of purpose at the membership level and team work within the management for quality provision of services.
- Stewardship: We are committed to make the most effective and efficient use of resources, financial, human and material at our disposal.
- Continuous improvement: We are committed to setting and maintaining high standards through continuous improvement.
- Confidentiality: We embrace the principle of confidentiality in service delivery.
- Fidelity to law: We are committed to respecting the rule of law and upholding the Cooperative Act, rules and by-laws of the society.
- Partnership: We are committed to establishing strategic partnerships with other industry players for the good of all our members.